Effective Date: February 24, 2026
Last Updated: February 24, 2026

Journey Leasing, LLC (“Journey,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, request a demo, communicate with us, or use our services.

This policy applies to all visitors to the Journey Leasing website and users of Journey Leasing’s CRM platform.

1. Information We Collect

We may collect the following types of information:

A. Information You Provide Directly

When you:

• Request a demo

• Complete a form

• Subscribe to communications
• Contact us

We may collect:

• Name

• Organization name

• Email address

• Phone number

• Job title

• Service type (senior living / home care)

• Any information you voluntarily provide

B. Automatically Collected Information

We may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Referring URLs

• Cookies and analytics data

2. How We Use Your Information

We use information to:

• Respond to demo requests

• Provide CRM services

• Communicate regarding services

• Improve our website and platform

• Send operational updates

• Provide customer support

• Comply with legal obligations

We do not sell personal information.

3. SMS Communications & Consent

If you provide your phone number and opt in to receive SMS communications, Journey may send text messages related to:

• Demo scheduling
• Service updates
• Account notifications
• Operational communications

SMS Consent Language

By providing your phone number and selecting the SMS consent checkbox, you agree to receive SMS messages from Journey regarding your demo request, account updates, and related services. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at support@journeyleasing.com.

Important Notices

• SMS consent is not a condition of purchase.
• We only send SMS messages to users who have explicitly opted in.
• We do not share SMS opt-in data with third parties for marketing purposes.
• Message frequency varies based on user interaction and service engagement.

4. Cookies & Tracking Technologies

We use cookies and analytics tools to:

• Understand website usage
• Improve performance
• Enhance user experience

You may adjust browser settings to decline cookies; however, some website functionality may be limited.

5. Information Sharing

We may share information with:

• Service providers (e.g., hosting, analytics, messaging providers like Twilio)
• Legal authorities when required
• Business successors in case of merger or acquisition

We require service providers to safeguard information consistent with this policy.

We do not sell personal data.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

However, no transmission over the internet can be guaranteed 100% secure.

7. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal requirements
• Resolve disputes

8. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your personal information
• Request correction
• Request deletion
• Withdraw consent

To exercise these rights, contact:
privacy@journeyleasing.com

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

10. Children’s Privacy

Journey’s services are not directed to individuals under 18. We do not knowingly collect information from minors.

11. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised “Last Updated” date.

12. Contact Information

If you have questions regarding this Privacy Policy, contact:

Journey Leasing, LLC
Email: privacy@journeyleasing.com
Website: www.journeyleasing.com